What do our customers say about us?

Recently installed a Honeywell thermostat which allows me to save a lot of money

"Luis has been my plumber for over 6 years and I would highly recommend his services, he recently installed a Honeywell thermostat which allows me to save a lot of money on my gas bills! What a brilliant recommendation!"

- Claudia, London

Friendly, effective and professional

"Luis changed my very old back boiler with two separate water tanks to the new boiler which improved the water pressure in both kitchen and bathroom and cut my gas bills by third at least in winter and by half in summer. Luis and his colleague were very friendly, effective and professional; the works carried out in my home were to a very high standard, everything was done swiftly, with minimum interruption and the price was more than fair with no hidden costs, including the best deal on the actual boiler. When/if I ever need plumbing services again, I will certainly use them again and highly recommend them."

- Eve, Kent

We feel safe and extremely satisfied

"We appreciate your professional advice when we first discovered the plumbing issues done by the previous builder. As soon as you checked the boiler and pipes at our place, you immediately notified us of the problems it has and the potential danger to run the boiler before the problem is fixed. With your great help, the pressure leaking issue with the previous gas meter has also been fixed by the relevant government utility office. You have also issued the gas safe certificate after re-installing the boiler and checking all the relevant gas pipes. We feel safe and extremely satisfied with the work you have done for us. Our family and friends who visited us also have very high comments about the piping works you did as it looks very neat and tidy. We definitely will recommend you to our friends in the future and thank you again for your great help."

- Fang & Jacek, Kent

What do our British Gas customers say about us?

"I would like to record my sincere thanks to the fitters, Luis and Frank, who were in my opinion exceptional. They did a terrific job. Nothing was too much trouble on what was a very difficult job running an exterior gas supply around the outside of what is a listed building. They undertook every task with care and attention to detail. They worked non-stop and did not leave my property until the job was completed to their satisfaction, staying till almost 11.00 pm. I have been a British Gas customer for many years and I have a number of properties upon which I have maintenance contracts. In Luis and Frank they were without question the very best I have seen.  I don’t often write in such glowing terms but I thought that British Gas should be aware of their excellent approach to the task, their stamina in getting the job done in one day and perhaps most important of all just how good a job they did. As you can tell, I was very impressed!"